Gaming should always be a source of enjoyment — not a source of stress. We're here to support you in playing responsibly at aa game.
Responsible gaming means keeping gaming as a form of entertainment — not a way to solve life's problems or earn money. At aa game, we believe every player should enjoy the game within their own means and limits.
On our platform, responsible gaming isn't just a rule — it's part of our culture. When you play at aa game, we make sure your experience stays positive and safe at all times.
Remember — winning and losing are both part of gaming. No game is a guaranteed source of income. Playing within your budget, managing your time, and taking breaks when needed is what responsible gaming looks like.
Gaming is strictly for players aged 18 and above. Accounts for minors are not permitted.
You're in full control — manage your own gaming habits your way.
Watch for any of the signs below and seek help if they apply to you. These are not signs of weakness — acting early is simply the smart thing to do.
Learn how risky certain gaming behaviours can be and stay informed.
If you're at high or maximum risk, contact us immediately at support@aagame.wine or use the self-exclusion feature.
Set your gaming limits in just a few simple steps
Answer the following questions honestly. It's a simple way to become more aware of your own gaming habits.
Question 1/5: Did you spend more than your budget last month?
Yes. Any withdrawable balance remaining in your account will be returned to you upon self-exclusion. After you submit the request, the support team will contact you to process your balance.
Reducing a limit takes effect immediately. However, increasing a limit requires a 24–72 hour waiting period — protecting you from raising your limit on impulse in the heat of the moment.
A Cooling-Off Period is a temporary break (1 day to 6 weeks) after which your account is automatically reactivated. Self-Exclusion is a long-term block (6 months to permanent) where you cannot return before the period ends, and any request to reverse it does not take effect immediately.
You can report as a third party by emailing us directly at support@aagame.wine. If your request includes proof of identity, we will investigate the matter. Please also encourage the person affected to seek professional help.
Yes, completely free. All of aa game's responsible gaming tools — limit setting, cooling-off, and self-exclusion — are available to players at no charge.
Reach out to us for any questions or support related to responsible gaming.
Play in a safe environment at aa game. Use our protection tools to keep your gaming experience enjoyable at all times.
18+ | Play Responsibly | AA Game